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How mcluck Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and interact with our lobby. We keep it straight — no legal fog, no buried opt-outs.

No surprise data sharingPayPal & Venmo transaction privacyAccount security controlsData access on requestState-law compliance
mcluck How mcluck Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We treat your account data with the same care you'd want applied to your PayPal wallet — locked down, access-controlled, and audited. Here's how each area works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand traffic patterns. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account password is stored in encrypted form. We use two-step verification for sensitive actions — like changing your linked PayPal or Venmo account — to prevent unauthorized access.

Data Retention

We keep your account data for as long as your account is active and for the period required by state-level regulations after closure. You may request deletion of non-required data at any time.

Third-Party Sharing

Data goes to identity-verification providers, payment processors like PayPal and Venmo, and state regulators only. We do not share your data with ad networks or data brokers.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about what data we hold, how it's used, or how to request a correction? Our support team handles privacy inquiries the same way it handles account help — directly, without the runaround. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly.

Team online

Live Chat

Start a live chat session from inside your account dashboard. Share your registered email and describe the data question — our team picks it up from there.

Email Support

Send a written privacy request to our support email address. Include your full name and account email so we can pull the right record and respond accurately.

Account Settings

Some data controls — like communication preferences and marketing opt-outs — are available directly inside your account settings without needing to contact support at all.

Your Privacy Rights — Common Questions

Real questions we hear about how mcluck collects, stores, and shares your data — answered plainly, without the legal runaround.

We collect your name, email, date of birth, and identity-verification documents required under state law. Payment method details like your PayPal email are stored as a reference, not as full credentials.

No. When you fund your account via PayPal or Venmo, those platforms process the transaction and send us a reference ID and amount. Your login credentials and full account details stay with PayPal or Venmo.

Yes. Submit a data-access request through live chat or our support email with your registered account email. We'll compile and send you a record of the data we hold.

We retain records for the period required by the applicable state regulations after account closure. Non-required data can be deleted on request; regulatory records must be kept for their full required window.

We do not sell or share your data with advertisers or data brokers. Sharing is limited to identity-verification partners, payment processors, and state regulators where disclosure is legally required.

Basic details like your contact email can be updated inside account settings. For legal name corrections or identity-document updates, contact support via live chat or email with the corrected documentation.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.