Reference

What You Agree to When You Open an Account

These Terms & Conditions set out exactly what you can expect from mcluck and what we expect from you — covering account creation, payment handling via PayPal, Venmo, and Play+, and how access is governed by state law where you're located.

Applies to all account holdersState eligibility appliesPayPal, Venmo, Play+ coveredUpdated terms posted hereContact support with any questions

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Scope, Eligibility, and Payment Terms

mcluck Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

These Terms & Conditions apply to every account registered on mcluck, regardless of which device you use or which payment method you choose. Eligibility depends entirely on the laws of your state — access is available only where local law permits, and it is your responsibility

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to confirm that before opening an account. Funding your account through PayPal, Venmo, or a Play+ prepaid card is subject to the individual terms of those payment providers in addition to ours. We reserve the right to suspend or close accounts that breach these terms, including
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accounts where identity verification cannot be completed. Withdrawals follow the same verification path as account setup — we confirm your identity before any funds are released, and that step applies regardless of whether you are withdrawing to PayPal, Venmo, or Play+. Changes to these Terms &
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Conditions are posted on this page, and continued use of the platform after a revision constitutes your acceptance of the updated version. If you disagree with any revision, close your account and contact our support team before the change takes effect.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

REACH OUR TEAM

Contact Us About These Terms

Questions about what these Terms & Conditions mean for your account? Our support team can walk you through any clause, whether you're a first-time account holder in Phoenix or you've been with us for a while. Reach us through live chat inside your account dashboard, or send an email and we'll respond during standard support hours.

HOW WE HANDLE IT

Account Security, Data, and Your Rights Under These Terms

These Terms & Conditions are not just a legal formality — they define exactly how we manage your account data, how long we retain your records, and what rights you hold. We store account and payment information securely, and we do not share your PayPal, Venmo, or Play+ transaction data with third parties outside of what's needed to process those payments. You can request a copy of the data we hold or ask us to close your account by contacting support directly.

Data Retention

We keep account and transaction records for as long as required by applicable law or until you request deletion — whichever is longer under state rules.

Cookie Policy

Cookies are used to keep your session active and to remember your payment method preference between visits. You can manage cookie settings in your browser at any time.

Account Security

Your account is protected by password plus email verification on every new device. If you notice activity you did not authorize, contact live chat immediately.

Requesting Changes

To update personal details, correct payment information, or close your account entirely, contact our support team with your account email and we will process the request.

Common Questions About Our Terms & Conditions

These are the questions we hear most often about our Terms & Conditions — answered directly so you can make an informed decision about your account.

Our Terms & Conditions apply to all funding methods. PayPal and Venmo each carry their own user agreements too, and both sets of terms apply when you use those payment methods.

Access depends on local state law. If you relocate to an ineligible state, your account will be restricted until you can confirm eligible residency through identity verification.

Yes. Disputed transactions should be raised with our support team first. For PayPal or Venmo disputes, you may also contact those providers directly — both processes can run at the same time.

We post all revisions on this page and note the effective date at the top. Continuing to use your account after the posted date means you accept the revised terms.

You can request account and data deletion by contacting support with your registered email address. We process deletion requests subject to retention requirements under applicable state law.

The same identity verification step applies regardless of withdrawal method. Processing timelines may vary by provider — check your Play+ or PayPal account for their posted schedules.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoFAQ InfoAbout Us Appmcluck App

What You Agree to When You Open an Account

Contact Us About These Terms

Account Security, Data, and Your Rights Under These Terms

Common Questions About Our Terms & Conditions

01 Do these Terms & Conditions change when I use PayPal or Venmo?

02 What happens to my account if I move to a state where access isn't permitted?

03 Can I dispute a transaction under these Terms & Conditions?

04 How will I know if the Terms & Conditions have been updated?

05 What are my rights if I want mcluck to delete my account data?

06 Does a Play+ prepaid card withdrawal have different terms from a PayPal withdrawal?

Terms & Conditions

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